Sébastien Knap
Issue 3 -

GRIDLINES

By Michael A. Marullo, Editor in Chief

As most of our regular readers know, May-June is our annual Customer Service & Support issue.
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LightsOn™: Widespread Use of Satellite-Based Demand Response System Would Save Energy, Reduce Emissions, Enhance Security

By Brad McMillan, President of Visionary Electronics Inc. and Edwin Hornquist, Project Manager, Design & Engineering Services at Southern California Edison

These systems can be used in place of the generators that are currently kept online to meet spinning reserve requirements and can also be used to smooth the intermittence of renewable energy sources.
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Automation/IT Leadership Series Interview
Harris Computer Systems

By Jeff Bender, CEO - Harris Computer Systems Ottawa, Ontario Canada

At first glance, the preceding statement seems reasonable enough. After all, why wouldn’t you want to have your customers get the solution they want and have them involved in the decision process?
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Optimizing Billing and Payment to Deepen Customer Relationships

By Michelle Flint, General Manager, Biller Solutions, Fiserv

For most customers, decisions involving payment options are almost always tied to convenience, choice and control.
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Executive Directions

By Professional Association Spotlight Elliot Boardman, Executive Director, PLMA

Though it seems like it was only a few years ago that we first met, when I spoke to Elliott Boardman about this interview in March, he reminded me that PLMA – the Peak Load Management Alliance – is about to celebrate its tenth anniversary!
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CASE STUDY
Bluewater Power Goes ERP Route to Address Deregulation

By Keith Broad, Director - Information Technology Bluewater Power Distribution Corporation

The story of Bluewater Power Distribution Corporation closely parallels the deregulation of North America’s utilities.
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Making the ‘Utility of the Future’ A Reality… Today

By Phil Daniele, Managing Director, BearingPoint Utility Practice

Meeting the demand for electricity may be daunting, but that’s not all that’s haunting utilities today.
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Open, Standardized, and Integrated Spatial Data Accelerates Operational Processes

By Dennis McCombs, IT Manager for Transmission and Distribution, and Mohan Inguva, Mapping Technology Supervisor, NV Energy

There’s no doubt that the bright lights of Las Vegas make a powerful impression. The city is an exciting place, and that excitement is absolutely vital to the economy of Nevada.
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Distribution Automation for Back-Feed Network Power Restoration Emerges as a Key Smart Grid Technology

By Zhenyuan Wang, James Stoupis and Fahrudin Mekic, ABB Inc.

Traditionally, electric utilities have used their trouble call systems to detect power outages.
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FERC Issues Proposed Guidance and Smart Grid Development Plan Guidelines Propose Rate-based Recovery Measures

By Gregory K. Lawrence, Partner, McDermott Will & Emery (Attorneys)

The Federal Energy Regulatory Commission (FERC) sets draft policy to encourage the implementation of Smart Grid technologies, which it expects will greatly increase system reliability and efficiency and at the same time lower the cost of electricity for consumers.
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Sébastien Knap
Issue 3 -

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Sébastien Knap Issue 3 -

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Sébastien Knap
Issue 3 -