Frédéric Allard
Issue 2 -

Improving North American Electricity Markets

By Francis Bradley, Vice-President, Canadian Electricity Association, bradley@canelect.ca

Each Spring, senior executive from Canadian electricity companies, members of the Canadian Electricity Association (CEA), travel to Washington to meet...
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Utility Horizons™: This is your wake-up call… don’t hit the snooze button!

By Michael A. Marullo, Contributing Editor, Utility Horizons™

If you are 30-something or perhaps a little younger and you have parents who were (or possibly still are) part of the electric power industry workforce, you owe them a big thank you...
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Strategies to Consider When Implementing AMI

By By: Bill Zorn, Electronic Data Systems (EDS) Energy Industry Executive

Change is a constant state in the world today. Utilities are facing changes on a scale they have not faced since the 1900s.
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The Disappearing Utility Workforce

By By: Brad Kitterman & Jack Dugan, LogicaCMG

Are Aging Personnel a Human Resources Problem? Or a Technology Opportunity?
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An Integrated MDM and Billing Solution:

By By: Joven Luspo, Senior Sales Engineer, LODESTAR Corporation

Managing Energy Consumer Behavior and the Complexities of Recent Industry Initiatives.
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Two AMI Business Case Tools to Boost Your Utility’s Performance

By By Garrett Johnston, consultant, KEMA

A critical challenge for maintaining the growth of the automated meter reading/advanced metering infrastructure (AMR/AMI) industry is to...
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The Customer System Dilemma

By By: Gary Weseloh, Vice President and Senior Consultant with TMG Consulting, Inc.

A former colleague of mine had a habit of sitting at his desk muttering “what to do, what to do, what to do.” I believe that if he were still working with customer...
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A Fresh Approach to AMR Networking

By By: Russ Herring – VP, Product Development, Datamatic, Ltd.

As the costs of fixed network AMR approach the costs of traditional mobile AMR solutions, utilities are beginning to pay more attention to fixed network...
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Taking AMR/AMI to New Heights

By By: Marc Reed, VP Software & Systems, AMDS & David C. Duclos, SVP IT & Engineering, USA Mobility

More than two decades ago when automated meter reading (AMR) was still in its infancy, many believed this new technology would take the industry by storm and that in a matter of just a few years, AMR would replace meter readers on a...
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The Growing Case for Mobile Asset Management

By By: Hart A Levy – Director of EAM Product Strategy, Indus International

Electric utilities face an increasing barrage of challenges today. As rates increase, customer demands go up with them. And, new and increasingly complex regulations and cost pressures from a variety of stakeholders...
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What’s a Customer Worth? Why Customer Lifetime Value Matters

By By : Kay Fuhrman, Vice President – Business Development Utility Services, Alliance Data

In an August 2005 report issued by Standard & Poor’s (S&P), it states there is a “fairly strong correlation” between customer satisfaction and a supportive utility regulatory environment – and possibly better credit quality.
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Frédéric Allard
Issue 2 -

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Frédéric Allard Issue 2 -

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Frédéric Allard
Issue 2 -