Description
The Smart Grid Customer Education Symposium is the longest running, most influential gathering of utility industry professionals that meet annually to discuss best practices in smart grid customer education.
Whether you are a utility looking to roll out advanced metering infrastructure (AMI) or are considering dynamic pricing or time-of-use programs, this event is for you.
Both marketing and technology professionals will gain from the experience of listening to industry best practices and candid stories around smart grid deployment.
Additional information
Topics to be covered include:
- Educating customers around smart meter deployment
- Education design and measuring behavior change
- Rolling out Dynamic Pricing, Critical Peak Pricing, and Time of Use Pricing
- Latest advancements in customer experience technologies
- Understanding your customer base and the role of market research
- The road to cost recovery for smart grid investments
- Stakeholder and community outreach
- Convergence between energy efficiency and smart grid programs: avoiding confusion and increasing likelihood to participate
- Modeling the future energy lifestyle of the consumer
We will also celebrate the nation’s energy leaders in smart grid education at the annual Smart Grid Customer Education Awards dinner.
