AVANGRID, INC.
Avangrid Uses Generative AI to Support Field Technicians at Its Wind Farms in the United States

Avangrid, the US subsidiary of Iberdrola, has begun deploying a solution built to transform field operations at its wind farms. First Time Right Autopilot puts generative artificial intelligence (AI) into the hands of field technicians to help them quickly identify and resolve any issues detected in the operation of wind turbines.

This tool is integrated into the mobile devices of field technicians and can be activated via voice or text. First Time Right Autopilot gathers relevant information to define the nature and scope of the issue before providing the technician with detailed instructions, supplemented with relevant documentation or instructional videos. The solution enables rapid detection and resolution of incidents at operational facilities, as well as speeding up decision-making and solution deployment. In this way, downtime is reduced, and operational efficiency is improved.

The tool was created using Amazon Bedrock, a service from Amazon Web Services that offers a choice of high-performing foundation models from leading AI companies.

You can read the full article at the Avangrid Newsroom.