ATLANTIC CITY ELECTRIC
Atlantic City Electric Advocates for Continued Energy Assistance Funding and Reminds Customers to Act Now to Secure Support

More than 37,000 customers were connected to approximately $51.5 million in energy assistance, including more than $8.3 million from LIHEAP in 2023

Today (Feb 7) is Low-Income Home Energy Assistance Program (LIHEAP) Action Day and Atlantic City Electric employees are on Capitol Hill to meet with representative and advocate for policies that protect funding for LIHEAP and support vulnerable households in South Jersey.

LIHEAP is a federally funded program that helps limited-income households with their home energy bills. Customers should not wait for winter heating bills to arrive before applying for help - LIHEAP is a first come, first serve program and is only available until funding runs out. Grants are provided in varying amounts up to $1,200, with no payback required. Requirements include a household's income, type of fuel and type of dwelling. Homeowners, renters, roomers and subsidized housing tenants may also be eligible. Customers do not have to be behind on their bills to receive a grant.

Atlantic City Electric works closely with its community partners to connect customers with grants and programs like LIHEAP, the Low-Income Home Energy Assistance Program. LIHEAP provides grants in varying amounts based on a household's income size, type of fuel and type of dwelling, with no pay back required. South Jersey customers can apply for LIHEAP energy assistance through the Department of Community Affairs website, by contacting their local LIHEAP Agency or by calling 800-510-3102. Residents also can access the Department of Community Affairs self-screening tool to help determine what energy assistance benefits they may qualify for.

"LIHEAP provides critical support to individuals and families in need," said Doug Mokoid, Atlantic City Electric Region President. "Our teams are advocating for continued funding of this vital program, and we urge any of our customers who may qualify to reach out and take advantage of the support available as soon as possible. We can do so much more when customers reach out to us early, whether through programs like LIHEAP or other payment assistance we offer directly."

Atlantic City Electric works hard to keep every customer connected by offering payment arrangements and helping customers secure grants and other support from several available energy assistance programs. In 2023, Atlantic City Electric helped more than 37,000 customers secure approximately $51.5 million in energy assistance, including more than $8.3 million from LIHEAP funding that helps pay customer energy bills and money that customers do not need to pay back.

If customers do not meet LIHEAP requirements and are having difficulty paying their energy bills, Atlantic City Electric Customer Care is also available to help by offering:

• Flexible payment arrangements that offer tailored payment plans
• Extending payment periods for balances
• Connecting customers with energy assistance funds
• Budget Billing, which averages payments over a 12-month period and helps avoid seasonal spikes and provides a consistent monthly bill.

Customers can contact Atlantic City Electric at 800-642-3780 to discuss payment arrangements or visit atlanticcityelectric.com/EnergyAssistance to learn more about energy assistance options.

Other programs assisting Atlantic City Electric customers include:

• New Jersey SHARES is a nonprofit corporation that provides utility assistance to income eligible customers. The program offers everything from government grants to free conservation programs and more. Visit njshares.org or call 1-866-657-4273.

• The Universal Service Fund (USF) helps ensure energy bills are more affordable for eligible customers. Eligibility requirements for USF recently changed providing customers who previously may not have been eligible to now participate. The Fresh Start arrearage forgiveness portion of the program also is now open to past participants. Call 1-800-510-3102 or visit energyassistance.nj.gov for information.

• The Payment Assistance for Gas and Electric (PAGE) program provides relief on natural gas and electric bills for limited-to moderate-income customers experiencing a temporary financial crisis. Customers can call 732-982-8710 or visit njpoweron.org.

• Lifeline is a utility assistance program that offers $225 to persons who meet certain income guidelines. Utility customers as well as tenants whose utility bills are included in their rent can call 1-800-792-9745 for details.

LIHEAP Action Day is hosted by the National Energy and Utility Affordability Coalition (NEUAC) and connects advocates from across the country with policymakers on Capitol Hill to communicate the importance of the LIHEAP program. To learn more about NEAUC visit their website here.

To learn more about Atlantic City Electric, visit The Source, Atlantic City Electric's online newsroom. Find additional information by visiting atlanticcityelectric.com, on Facebook at facebook.com/AtlanticCityElectric, and on X, formerly known as Twitter, at twitter.com/AcEleCconnect. Atlantic City Electric's mobile app is available at atlanticcityelectric.com/MobileApp.

Contact
Candice Womer
Senior Communications Specialist
Candice.Womer@exeloncorp.com
O: 667.313.0432