The hours for this position are from 8:00 am until 5:00 pm.
This position is located at the CCC Henry Co. Customer Care Center (CCC) - 2500 Patrick Henry Pkwy McDonough 30253 with the possibility of some traveling required to GPC Headquarters in Atlanta to support the E-business team.
Job Experience and Education
Experience in high activity office that requires customer and employee focus is highly desired. Proven ability to:
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Previous timekeeping experience
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Data entry skills
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Work on multiple projects simultaneously and meet stringent deadlines
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Work with a diverse group with multiple needs
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Respond quickly to individual tasks and works rapidly to complete task
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Prioritize and complete projects in a timely fashion
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Provides information or assistance when requested
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Willing to take on tasks that are outside normal duties to help the team
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Recognize the importance of team's success
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Strive to completely fulfill the expectations
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Work at a high productivity level to produce quality work
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Maintain a professional demeanor and a strong work ethic
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Welcome opportunities to gain additional training on new technology or procedures
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Ensure skill sets are current and adequate for demands of the job
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Open to receiving constructive feedback
Associate's Degree Desired
Knowledge, Skills & Abilities
Successful candidate must have all of the following: strong attention to detail, experience in working with Microsoft Office (Outlook, Word, Excel, Access, PowerPoint), analytical and problem solving skills, demonstrated knowledge of multiple desktop applications, ability to master new software applications, adaptability, professional maturity, team oriented, demonstrated excellent organization and communication skills and ability to work independently.
Behavioral Attributes
Ability to maintain a positive, constructive working style with others. Strong interpersonal skills. Must have excellent time management skills. Must display initiative, flexibility, and high energy. Must be customer and employee focused. Must be able to maintain highly confidential information. Candidate must demonstrate behaviors consistent with the company culture - and Our Values.
Subject to the Georgia Power Company Smoke Free Workplace Policy: You must be free from all tobacco products (including but not limited to cigarettes, cigars, pipes, chew, snuff, patch and/or gum), at least six months prior to applying for this position.
Georgia Power is an investor-owned, tax-paying utility that serves 2.25 million customers in all but four of Georgia's 159 counties. The largest of four electric utilities that make up Southern Company, Georgia Power, has been providing electricity to Georgia for more than a century at rates well below the national average. With 4.4 million customers and more than 42,000 megawatts of generating capacity, Atlanta-based Southern Company (NYSE: SO) is the premier energy company serving the Southeast. A leading U.S. producer of electricity, Southern Company owns Alabama Power, Georgia Power, Gulf Power, Mississippi Power, Southern Nuclear, Southern Power, SouthernLINC Wireless and Southern Telecom. Southern Company also has a growing competitive generation company. Southern Company brands are known for excellent customer service, high reliability and retail electric prices below the national average. Southern Company is consistently listed among the top U.S. electric service providers in customer satisfaction by the American Customer Satisfaction Index (ACSI).
Southern Company is an Equal Opportunity Employer (EOE) of minorities, women, individuals with disabilities, veterans and strongly supports diversity in the workplace.
Req ID: GPC2005794
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Southern Company
30 Ivan Allen Jr Blvd NW
Atlanta
Georgia United States
www.southerncompany.com
