Description
Novinium is the world leader in technology to rejuvenate and extend the life of underground electrical cables, with a success rate that provides a better-than-new warranty. At Novinium we are driven to succeed and our core values of safety, quality, integrity, innovation, and learning inspire us to be the best at what we do.
The Regional Operations Manager provides leadership, supervision, and technical expertise to support successful completion of organizational objectives. This position is responsible for the high-level success and productivity of a business group, including responsibility for planning department goals and directing employees toward achieving end results. Manage multiple Area Managers at either multiple customer sites or manage a large number of Area Managers one large customer.
The Regional Operations Manager provides leadership, supervision, and technical expertise to support successful completion of organizational objectives. This position is responsible for the high-level success and productivity of a business group, including responsibility for planning department goals and directing employees toward achieving end results. Manage multiple Area Managers at either multiple customer sites or manage a large number of Area Managers one large customer.
Customer Relations
- Achieve operational objectives in revenue, cost, margins, customer service, and service delivery
- Work closely with sales and leadership staff to develop and grow business with current and prospective customers
- Work closely with customers to achieve objectives and further the customer and Novinium connection
People Management
- Provide strong leadership to keep employees motivated, resolve conflicts and make timely operational decisions
- Manage multiple Area Managers and/or crews in multiple locations
- Review and approve time for crew members & other labor groups
- Coach, mentor and develop direct reports and members of Regional team
- Conduct organizational leadership reviews
- Participate in establishing a vision for functional area and link Region with company's strategic goals
- Ensure all policies and procedures are followed
- Interpret, execute, and recommend modifications to organizational policies and procedures
- Advise supervisors or staff members to meet schedules or resolve technical or operational problems
- Manage new hire onboarding
- Positively impact employee relations and any employee issues or concerns, raising up concerns as appropriate
- Make recommendations to hire, discipline and promote employees within the region
- Develop or approve, and implement project staffing plans to include labor, subcontractors, etc.
Project Management
- Support and provide input to develop strategies, goals and objectives specific to project execution at each project phase
- Monitor Area Manager developed and managed project plans and schedules; scopes of work
- Document and resolve subcontractor billing issues with assistance from Area Managers
- Assist the business development team in responding to customer meetings, requests for proposal and bid process
- Develop a strong working relationship with the Vice President of Operations in the region and ensure work is completed accurately and on schedule
- Advise and contribute to budget and forecast inputs
- Maintain a budget for the region and ensure adherence to the budget
- Create schedules, order supplies and write reports as needed
- Perform Pre-job walks in coordination with the Area Managers
- Monitor opportunities in strengthening the supply chain
- Close jobs and conduct end of project reviews
- Detect issues early and mitigate project risks
- Monitor, train and ensure Area Managers insist Team Leads effectively gather and record field data into data tracking system
- Know contractual agreements on projects
Project Controls
- Assume financial responsibility for project including accurate, timely and relevant reporting to stakeholders
- Facilitate invoice payments from clients and to subcontractors
- Review and approve subcontractor billing
- Prepare client and subcontractor change orders
- Monitor, control and report on the financial performance of projects
Job Specific Knowledge
- Knowledgeable of Novinium products, processes, methods and technology
- Fiscal control, budget forecasting, standardized metrics analysis and understanding of what achieving project specific performance plans entails
- Leadership and team building skills
- Advanced knowledge of Microsoft Office Suite - Word, Excel, PowerPoint, Outlook required
JOB SPECIFIC COMPETENCIES
- Accountability
- Analysis
- Customer Relationships
- Decision Making
- Directing Others
- Effectiveness/Results Orientation
- Employee Development & Training
- People Management & Leadership
- Planning
- Problem Solving
- P&L Management
- Project Management
- Safety
- Technical Credibility
- Verbal and Written Communications
EDUCATION and EXPERIENCE
- Bachelor's degree in related field, such as Business, Operations Management, Engineering, Science or General Business Administration preferred.
- Six years of management experience may substitute for education.
- Direct management experience in construction, utilities or manufacturing operations and multi-site distributed workforce service operations
- Experience managing multiple projects
- Experience with working in diverse construction environments preferred
- Previous experience managing P&L
WORKING CONDITIONS
Ability and willingness to travel, up to 80%
The Regional Operations Manager position offers a competitive salary and comprehensive benefits package, including medical, dental, vision, life insurance, disability, paid time off, paid holidays and a 401(k) plan with a company match.
About Novinium
Novinium is the only full-service power cable expert that partners with utility companies of all sizes to keep their networks operating at peak performance, using the most advanced, cost-efficient, environmentally friendly methods available. Novinium's founder and CEO invented the revolutionary technology behind underground cable rejuvenation 30+ years ago, and the company continues to champion ways to keep power flowing to those who depend on it. We are also a proud recipient of best places to work award from Seattle Met Magazine.
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Contact
Novinium
1221 29th St. NW, Ste. D
Auburn
Washington United States
www.novinium.com
